15th International Conference on Application of Fuzzy Systems, Soft Computing and Artificial Intelligence Tools, ICAFS 2022, Budva, Montenegro, 26 - 27 August 2022, vol.610 LNNS, pp.382-390
There has been a rapid increase in the number of universities in recent years. This situation causes an increase in the competition among universities in terms of attracting students. Since the factors that express the satisfaction of the students with the university they are studying have a very serious effect on the university preference, studies on the analysis of these factors are of great importance. In this study, the factors affecting students’ satisfaction with their university life were investigated. These factors are divided into 3 groups as department-related, university-related and city-related factors. In the study, using fuzzy logic methods, the effect of various satisfaction factors on the general satisfaction value of the students was determined. The weight of the factors in the formation of satisfaction levels is expressed with fuzzy values. Fuzzy inference method was applied to determine the relationships between the factors.