A Conceptual Model Exploring the Role of Employee Competencies and High Performance Working Systems on Service Quality


KANTEN P.

International Congress of Tourism & Management Researchers, Antalya, Turkey, 9 - 11 May 2014, pp.295-303, (Full Text)

  • Publication Type: Conference Paper / Full Text
  • City: Antalya
  • Country: Turkey
  • Page Numbers: pp.295-303
  • Çanakkale Onsekiz Mart University Affiliated: Yes