Abstract: Nowadays, in which the intense competition has been increasing each passing day, the effective and efficient use of human resources that cannot be substituted for any other factors has become more of an issue in the service institutions. The expectations of the employees that have a significant role in the success of an organization may differentiate day by day. At this point, the notions such as organizational commitment, job performance and intention to leave have been the primary factors for the institutions to attain target success. Organizational commitment maintains the follower’s exerting and his intention to stay in the organization in terms of approving the organization’s goals and values. As for job performance is a prominent agent which symbolizes employee’s capacity, opportunity and desire towards work and the amount of service. On the other hand, intention to leave expresses the consideration of the employee quit in a recent time.
In the study, it is aimed to look through the relations between the variables organizational commitment, job performance and intention to leave. In this context, the data obtained from the hospitality establishments and health institutions belonging service sector in Canakkale have been evaluated by using statistical analysis programs. The results show that there is a positive correlation between the variables organizational commitment and job performance. Briefly, research findings set forth that organizational commitment is a significant determinant on job performance and intention to leave.
Keywords: Organizational Commitment, Job Performance, Intention to Leave, Service Organizations, Canakkale