The mediating role of job satisfaction between perceived organizational support and organizational commitment: A research in logistics industry.

Kara K., Yücekaya P.

Focus on Research in Contemporary Economics (FORCE), vol.2, no.1, pp.64-85, 2021 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 2 Issue: 1
  • Publication Date: 2021
  • Journal Name: Focus on Research in Contemporary Economics (FORCE)
  • Journal Indexes: Directory of Open Access Journals
  • Page Numbers: pp.64-85
  • Çanakkale Onsekiz Mart University Affiliated: Yes


The aim of this study is to determine the mediating role of job satisfaction in the effect of perceived organizational support on organizational commitment. For this purpose, data  were  collected  from  363  employees  working  in  logistics  companies  in Bursa,  Balıkesir and Çanakkale by   applying   a   questionnaire   in   January   2021. The convenience  sampling  method  was  used  in  this  study. Within  the  scope  of  the research,   job   satisfaction   scale   developed   by   Chen   et   al.   (2009),   perceived organizational   support   scale   developed   by   Eisenberger   et   al.   (1986)   and   the organizational  commitment  scale  developed  by  Meyer  et  al  (1993)  were  used. Frequency  analysis,  validity  and  reliability  analysis,  confirmatory  factor  analysis  and path  model  analysis  were  performed  with  the  data  set  based  on  the  collected  data. According  to  the  analysis  results,  it  was  determined  that  perceived  organizational support positively affected organizational commitment, and job satisfaction had a full mediating   effect   between   perceived   organizational   support   and   organizational commitment.