Exploring Dynamic Capabilities and Innovative Performance of Tourism Employees: The Mediating Role of Self-Leadership Skills

EŞİTTİ B., BULUK EŞİTTİ B.

Journal of Quality Assurance in Hospitality and Tourism, 2025 (ESCI, Scopus) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Basım Tarihi: 2025
  • Doi Numarası: 10.1080/1528008x.2025.2579901
  • Dergi Adı: Journal of Quality Assurance in Hospitality and Tourism
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, IBZ Online, ABI/INFORM, Hospitality & Tourism Complete, Hospitality & Tourism Index
  • Anahtar Kelimeler: Dynamic capabilities, employee behavior, innovative performance, self- leadership skills, Turkiye
  • Çanakkale Onsekiz Mart Üniversitesi Adresli: Evet

Özet

This study highlights the necessity for tourism enterprises to develop Dynamic Capabilities (DCs) and foster positive Innovative Performance (IP) to adapt to rapidly changing conditions and maintain competitiveness. As technological advancements continue to evolve and consumer demands shift, employees must think independently and make decisions on their own. The research argues that tourism managers must recognize the significance of cultivating self-leaders who can effectively address the requirements and expectations for IP. To conduct this study, a quantitative research method was employed, utilizing Structural Equation Modeling (SEM) to analyze cross-sectional data. The sample comprised 420 individuals, aged 19 and older, who are employed in the hotel industry. By examining the DCs and IP of tourism enterprises, along with the role of Self-Leadership Skills (SLS) among tourism employees, this study offers valuable recommendations for the industry and its managers. The findings reveal that DCs positively impact IP. Moreover, SLS act as a mediator between DCs and IP. In conclusion, this research underscores the importance of promoting SLS and IP within tourism enterprises to remain competitive in a dynamic market.