When are the Taken Decisions Fatal?: The Impact of Employees' Decision-Making Strategies on Crisis Management


Örnek A. Ş., Avcı G., Hasçelik G.

Troyacademy, vol.7, no.3, pp.392-425, 2022 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 7 Issue: 3
  • Publication Date: 2022
  • Doi Number: 10.31454/troyacademy.1156386
  • Journal Name: Troyacademy
  • Journal Indexes: Root Indexing, Asos İndeks, Sobiad Atıf Dizini
  • Page Numbers: pp.392-425
  • Çanakkale Onsekiz Mart University Affiliated: Yes

Abstract

The aim of this study is to determine the relationship between the decision-making strategies of the employees of the organization and the crisis management of the organization. In this context, rational decision-making, impulsive decision-making, dependent decision making and the mere indecision are considered as the sub-dimensions of decision-making strategies as independent variables, while the sub-dimensions of crisis management, which are pre-crisis, during the crisis, and post-crisis, are handled as the dependent variable. The study was applied to the white-collar employees of the X organization, which makes production in the food sector in Çanakkale. According to the findings obtained in our study, there is a significant and positive relationship between rational decision making strategy and crisis management before the crisis. It has been observed that there is a significant and positive relationship between the rational decision-making strategy and the crisis management during the crisis. A significant and negative relationship was found between indecision strategy and pre-crisis crisis management. Likewise, a significant and negative relationship was found between indecision strategy and post-crisis management. In addition, it was observed that there was no significant difference between the variables in the model and the demographic variables of the employees.