EXPLAINABILITY BURDEN AND ACCOUNTABILITY OF ORGANIZATIONAL AI DECISIONS: A BLOCKCHAIN BASED GOVERNANCE MODEL


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Yıldırım A.

Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, sa.89, ss.343-366, 2026 (TRDizin)

Özet

The speed with which artificial intelligence has proliferated in organizational decision-making has intensified the accountability crisis. In finance, healthcare, and human resources, AI systems increasingly influence high-risk decision outcomes, with stakeholders demanding transparency concerning how decisions are made and accountability for failures. Yet prevailing understandings of explainability are limited by siloed responsibility structures, weak audit trails, and an under-specified “explainability burden”—the labor associated with the production, maintaining, verifying, and assuring of explanations for decisions made by AI. This conceptual article builds a framework for distributing that burden among key stakeholders (AI developers, data providers, process owners, auditors) using blockchain as an immutable governance infrastructure. Building on research in algorithmic accountability, institutional theory and distributed governance, the article proposes a framework for quantifying explanation expectations as a function of risk exposure and capacity and implementing these allocations through smart contracts as smart contracts on blockchain platforms. The model regards explainability as a measurable burden that must be strategically allocated to ensure transparency and legitimacy. I derive five testable propositions linking blockchain-based auditability to accountability outcomes, stakeholder trust, regulatory compliance and organizational learning, and provide insights for organizations dealing with the EU AI Act, GDPR Article 22 and upcoming AI governance regimes.