The effect of service orientation on financial performance: The mediating role of job satisfaction and customer satisfaction


EREN S. S., EREN M. Ş., AYAS N., HACIOĞLU G.

9th International Strategic Management Conference, Latvia, 1 - 04 June 2013, pp.661-667

  • Publication Type: Conference Paper / Full Text
  • Country: Latvia
  • Page Numbers: pp.661-667
  • Çanakkale Onsekiz Mart University Affiliated: Yes