Müşteri Memnuniyetinde Kano Modeli: Türkiye’deki Havayolu Yolcuları Örneği

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KORKMAZ H., Giritlioğlu İ., Avcıkurt C., Albuz N.

9th International Conference: New Perspectives in Tourism And Hospitality, Balıkesir, Turkey, 25 - 27 September 2014, pp.836-848, (Full Text)

• Publication Type: Conference Paper / Full Text
• City: Balıkesir
• Country: Turkey
• Page Numbers: pp.836-848
• Çanakkale Onsekiz Mart University Affiliated: Yes