XVIII. Uluslararası Eğitimde Araştırmalar Kongresi , Ankara, Türkiye, 27 - 29 Eylül 2024, (Özet Bildiri)
Effective feedback plays a crucial role in enhancing student learning
and achievement, particularly in the context of English as a Foreign
Language (EFL) writing skills. Research has shown a growing interest in
understanding how students engage with different forms of feedback in
EFL writing courses. However, providing meaningful feedback in EFL
writing poses challenges, as it can be labour-intensive for teachers. On
the other hand, teacher, peer, or computer-generated feedback may
sometimes lack depth. A potential solution to these challenges is
integrating generative artificial intelligence (AI) to offer both
teacher-enhanced and self-feedback to students. This pilot
classroom-based naturalistic case study investigates the experiences of
seven EFL students at a Turkish state university as they interact with
feedback generated by ChatGPT, a generative AI tool, in their writing
courses. The study collected data through students' written assignments,
ChatGPT chatlog data, screen recordings of their post-feedback
revisions, individual interviews, and a focus group discussion.
Students’ engagement with the feedback was analyzed according to a
scheme of students’ uptake of feedback, and the interview data were
analyzed using a reflexive thematic analysis approach. The results from
this pilot study revealed that students actively engaged with the
generative AI-enhanced feedback, and the implementation contributed to
their behavioural, cognitive, and agentic engagement. However, the study
also highlighted a lack of emotional and social engagement with
AI-generated feedback, as well as inconsistencies in feedback and
scoring. Despite these inefficiencies, participants expressed that they
would continue using the tool because it allows them to engage with the
feedback at any time and frequency. Moreover, participants expressed
that while tools like Grammarly primarily focus on grammar, spelling,
and punctuation, ChatGPT provides automated feedback on essay
organization, style, and other higher-order writing aspects. These
findings indicate that generative AI tools hold significant promise for
delivering quick, convenient and personalised feedback in EFL contexts.
However, there is still a need for improvement in their reliability and
consistency.